Past Work Experience
June 2022 - Current
Receptionist/Administrative Support Specialist
At Matchbox Realty and Management Services in Harrisonburg, I answer all telephone lines, direct calls, and take messages, monitor company email throughout the day and respond daily, operate office machines such as photocopiers and scanners, voicemail systems, and personal computers, maintained a neat and tidy office appearance, kept front desk neat and organized at all times, communicate with customers, employees, and other individuals to answer questions and explain information, compile, copy, sort, and file records of office activities, business transactions, and other activities, receive rent payments and prepare receipts as requested, data gathering, sending and receiving emails.
February 2021- May 2022
Daycare Assistant Teacher
As an assistant teacher at Harrisonburg Rockingham Child Care Center, I created colorful, attractive displays for bulletin boards and hallways, incorporated aesthetic design principles to support the creation of visually appealing products and parts, related well to parents, and kept each informed about new daycare activities or behavioral concerns, and communicated regularly with parents, teachers, and administrators about students' progress and needs.
June 2020 - August 2020
As an assistant teacher at Bridgewater Child Care Center, I established positive relationships with students, parents, fellow teachers, and administrators, wiped down desks, and gave students hand sanitizer to avoid germ spread during the COVID-19 pandemic, controlled classroom environments, and clearly outlined rules and positive reinforcement techniques.
August 2016 - June 2019
Office Services Specialist
At PT Plus, I established appointments for patients using customer service techniques, answered multi-line phone systems and engaged with clients, organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.